Organisation: GBdirect Ltd
Category: Personal Development
Description: Course Synopsis
Within organisations more and more practitioners, including technical experts are being asked to act as 'internal consultants'.
The role of the internal consultant requires a unique blend of practical and incisive skills and the confidence to use them.
This course has been specifically designed to enable the internal consultant to understand the processes involved in consulting and enhance the necessary skills in an experiential learning environment.
The emphasis of this training course is on the interpersonal skills required to be a successful internal consultant. The balance of the course is therefore two-thirds interpersonal skills and one-third internal consultancy tools and techniques.
Anyone who needs to provide internal consultancy services within their organisation will benefit from attending this course.
Course Objectives
Delegates will learn how to:
Recognise the stages in the consultancy cycle
Use the consultancy cycle as a framework for using key consultancy tools and techniques
Identify your own consulting style and develop a flexible approach to consulting
Identify and manage the political stakeholder system to maximise the success of the project
State the ethics around consulting
Review the different types of change and their impact on the way people work
Identify people's responses to change and understand why people often resist change
Help people work constructively through change
Manage conflict to achieve an appropriate outcome for all sides
Identify manipulative and non-manipulative influencing behaviours
Review how they influence and are influenced by others, and be able to use a range of negotiating skills and behaviours
State the importance of creating a shared vision for the future and develop the skills to build the vision
Control the project through informed decision making and action
A 2-Day Course
Price: NA
Contact: GBdirect Ltd
Training Division
Bradford Design Exchange
34 Peckover Street
BRADFORD
BD1 5BD
West Yorkshire
United Kingdom
email:
training@gbdirect.co.uk
website:
GB Direct
Service Available In :
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