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Price :RFQ
Description
Seminar based on book titled "Unhappy Customer Stock Exchange" by Avinash Narula. Discover the invisible Unhappy Customer Stock Exchange and understand the losses you can incur while trading you unhappy customers there.
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Price :INR Rs.200/$5(+S&H)
Description
A set of 5 colourful posters (11"x17") based on concepts from Avinash Narula's books on customer retention and satisfaction.
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Price :INR Rs.2500/$50
Description
There are a lot of companies which decide to relaunch a product with new positioning. Does it make sense to do so? This case study focuses on this isuue.
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