Organisation: The Management Centre
Category: Negotiation
Description: Benefits to you and your organisation
Boost your ability to persuade and convince others
Understand the mechanics of negotiation
Secure better deals for your organisation
Enhance your interpersonal skills to deal with a range of challenging situations and build rapport with anyone
Access strategies to handle conflict and reduce resistance
Core modules
Influencing skills: recognising others’ styles and preferences and adapting yours accordingly, choosing a communication style, framing and re-framing information
Negotiating skills: preparation and tactics, setting success parameters, ethical win-win approaches, handling dirty tricks
Developing psychological skills: boost your emotional intelligence, avoid negative mindsets, understand others' values, cross-cultural negotiations
Handling challenge and conflict: use assertiveness not aggression, separate people and problems, build consensus
Interpersonal communications: understand and interpret body language, build rapport with others, make your body language work for you
Assessing and managing deals: establish if you're in a negotiation (or not), use BATNAs, work through negotiation stages
Learning approaches
The programme is a powerful mix of well-established models and action-based learning. You’ll use questionnaires and psychometric instruments (the Thomas–Kilman Conflict Instrument, Transactional Analysis and Neuro-Linguistic Programming) to assess your current influencing, negotiating and conflict-handling styles.
Who should attend?
Anyone who has to negotiate or influence as part of their job – internally or externally – and anyone who needs to influence others at work.
Duration - 2 Days
Price: POUND £525+VAT
Contact: The Management Centre
Blue Jay Works
117 Gauden Road
London SW4 6LE
UK
email:
website:
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