Organisation: CAPITA LEARNING & DEVELOPMENT
Category: General Management
Description: Overview
The high expectations placed upon the modern manager by the organisation, team and individual staff members means that managers now need an increasingly wide skills set to meet the challenges presented. For many managers, 'keeping all the juggling balls in the air' can be daunting.
This innovative and dynamic course has been designed to give managers a complete toolkit to meet the demands of the workplace environment. Delegates will experience real life workplace situations and plan strategies to deal with business and staff management issues. A high degree of participation is encouraged to ensure that the skills are transferable directly to the workplace.
Note: This course is a 5- day residential
Learning objectives
Understand the role, responsibilities and expectations of a manager
Recognise the key differences between leadership traits and management tasks
Analyse and plan the work of a business or department
Use creative thinking techniques to develop innovative solutions to key management problems
Adopt the appropriate management style to handle a variety of workplace situations
Effectively manage performance
Deal with difficult management situations with confidence
Persuade and influence key staff members
Motivate and empower team members to really achieve!
Who is it for?
Busy managers who wish to develop their business and people management skills. Also managers new to the role looking for an intensive introduction to the principles of management.
Duration: 5 days
Price: POUND £2,495.00
Contact: CAPITA LEARNING & DEVELOPMENT
Quadrant Court,
49 Calthorpe Road,
Edgbaston,
Birmingham B15 1TH
UK
email:
website:
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