Organisation: Martin Training Associates
Category: General Management
Description: Introduction
This class is designed to provide participants with an introduction to the Management Essentials program and an overview of the role of a manager and a working knowledge of emotional intelligence; its effect upon performance, its influence in business today and the skills and competencies necessary for adaptation, change and application.
Learning Objectives:
By the end of this module, participants will be able to:
1. Identify the difference between a manager and a leader
2. Learn the concepts of management accountability versus responsibility
3. Understand the characteristics of the strong manager/leader
4. Describe what emotional intelligence is
5. Explain what emotional competence is
6. Describe the importance between intellectual and emotional intelligence
Skills Managers will learn
1. Identify organizational needs
2. Identify performance problems and common management mistakes
3. Implement the four stages of readiness for successful change
4. Practice acquiring emotional intelligence
5. Be able to set individual and shared goals for their teams
Price: NA
Contact: Martin Training Associates
9 Fair Street
Carmel,
NY 10512
email:
website:
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