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Dealing with Difference


Organisation: eCornell Offices

Category: General Management

Description: Understand how difference can benefit or fragment a project team. Take a strategic approach to harnessing the power of difference.
Description
Successful collaboration and team functioning hinges on attaining an understanding and respect of difference and diversity. Difference can be at the national, personal, or cultural level, and managed well, can be a tremendous asset to a project team. This course explores the ways in which differences can create disconnects within a team and how those disconnects can be overcome. The best project leaders are well versed on the issues that can fragment a high-performing project team or undermine the group’s collective intelligence, and knows how to deal with them effectively.
This course focuses on the three main areas of difference – national culture, personality, and functional perspective – and how different perspectives can create misunderstanding and misalignment issues within a project team. Particular emphasis is placed in diagnosing and overcoming the challenges associated with these differences among team members. A variety of frameworks and toolsets are provided to build bridges of understanding and develop processes to overcome actual and potential disconnects including the Myers-Briggs Type Indicator (MBTI) to identify and overcome personality differences.
Difference is an important component of any team. Taking advantage of the collective intelligence by tapping into diverse thoughts and expertise is one of the key roles of a project leader. This course will teach you how to master these skills.
This course is anticipated to be approved for approximately 6.0 Professional Development Units (PDUs) from the Project Management Institute (PMI).
Who Should Take This Course?
This course is essential for Project Management Professionals (PMPs), project managers, and functional managers charged with leading a cross-functional or project team to success. It is appropriate for business leaders, mid-level managers, and project managers who need to learn the critical leadership skills necessary to ensure the high performance of a project team.


Price: USD $575.00

Contact:
eCornell Offices
950 Danby Road, Suite 150
Ithaca, NY 14850

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