Organisation: Professional Development Ltd
Category: General Management
Description: This course is FETAC accredited and you will be awarded a FETAC Certificate in Business Management.
This Management Course will provide you with an in depth practical and theoretical understanding of the role and function of management in the business environment. You will gain an invaluable insight into the knowledge, skills and attitudes that successful managers need. These skills and techniques will help you to communicate effectively, motivate others and improve motivation to meet future challenges and increased responsibilities.
As this course is FETAC accredited, you are required to complete 2 work based Assignments and a Project. The assignments account for 50% of the mark with the remaining 50% awarded for Project work. These practical assignments ensure that the learning is transferred to the work place making a real and valuable contribution.You will be given clear guidelines on how assignments should be completed. The project element will be completed and assessed during the course.
Programme Contents
The Management Process
Function and role of management.
Planning, organisation, motivation, conflict resolution.
Internal communication and decision making.
Setting standards and performance management.
Management Skills
Role and responsibilities.
Generic management skills.
Effective communication.
Human Behaviour
Theories of human behaviour.
Styles of management.
Successful leadership.
Concept of empowerment.
Human Resource Management
Role of Human Resources in an organisation.
Advantages of staff development and training.
Recruitment, selection, performance appraisal and conflict resolution.
Dealing with Difficult People
Managing teams.
Influencing, leadership and negotiation.
Dealing with issues and problem solving.
Performance Management
Improving staff performance.
Procedures for setting observable performance objectives.
Dealing with Under-Performance
Using constructive criticism to improve performance.
Team Working
Getting individuals to work together in the achievement of a common goal.
Building and maintaining effective team working.
The Internal Organisation and External Environment
Different types of organisations.
The interrelationship of various departments.
Organisational policies and the process of change.
External factors including political, economic, social and technological.
Duration: 5 days
Price: EURO €2495
Contact: Professional Development Ltd
Suite 11, Plaza 256,
Blanchardstown Corporate Park,
Dublin 15, Ireland
email:
website:
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