Organisation: Professional Development Ltd
Category: Communication Skills
Description: This Communication Skills Course is designed to raise self-awareness and improve communication skills. It gives clear guidelines for improving working relationships by developing new methods and styles of communication. It will give you the ability to understand others and build highly effective working relationships and to be able to present information in an understandable and interesting way. You will improve your listening skills and be able to use feedback positively.
Programme Contents
What communication is and why it is important.
The barriers to effective communication.
Communicating your message clearly and confidently.
The art of conversation.
Questioning techniques - how to get the required information.
Building productive working relationships - assertive communication, use of negotiation skills, achieving a win-win outcome.
Confidence and self esteem.
Effectively giving and receiving feedback.
Duration: 2 days
Price: EURO €950
Contact: Professional Development Ltd
Suite 11, Plaza 256,
Blanchardstown Corporate Park,
Dublin 15, Ireland
email:
website:
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