Organisation: Grosvenor Training Services
Category: Communication Skills
Description: Ineffective communication is a serious personal and organizational problem. Through self-analysis, role plays and skills development delegates are given the means to become more effective communicators. Important areas covered include: body language, hidden agendas, introductions, handling aggression, voice modulation, self barriers and listening skills. Delegates will become more confident in handling subordinates, peers and the managers.
Who Should Attend?
Anyone wishing to review and improve their ability to communicate.
Duration: 2 Days
Aim and Objectives:
By the end of the course participants will be able to communicate more skillfully with a greater awareness of how to achieve an appropriate impact.
Why communicate?
The components of communication
Pitfalls and barriers
Choosing and using a range of behaviors
Giving and receiving feedback
Influencing
Body language and behavior
Listening
Techniques to get attention
Behaving confidently
Personal action plans
Price: NA
Contact: Grosvenor Training Services
7207 Arizona Avenue,
Los Angeles,
California 90045-1326
email:
website:
Service Available In :
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